Lenya respects your privacy. This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you use the app or our website.
1. Information We Collect
We may collect the following types of information:
a) Information you provide
- Chat screenshots you choose to upload
- Conversation text you choose to paste
- Messages or context you voluntarily submit
- Email address if you join the waitlist or contact us
Screenshots and pasted conversations may include personal information if that information appears in the content you submit.
b) Usage data
We may collect basic usage and technical data, such as:
- Features used
- App interactions
- Device type
- Operating system version
- App version
- Error logs or crash information
c) AI processing data
When you use features that require artificial intelligence, your screenshots, conversation text, and related inputs may be sent to a third-party AI provider, such as OpenAI, to generate analysis, red flags, green flags, and suggested replies.
This data is used to process your request and is not used for advertising or tracking.
2. How We Use Your Information
We use your information to:
- Provide and operate Lenya
- Process uploaded screenshots and pasted conversations
- Generate AI-powered analysis and suggested replies
- Show red flags, green flags, and conversation patterns
- Improve app performance and user experience
- Respond to support requests
- Send launch or product updates if you join the waitlist
3. AI Data Processing
Lenya uses AI-powered features to analyze the content you submit.
By using these features, you understand that your screenshots, pasted chats, and related inputs may be processed by third-party providers in order to generate your results.
Lenya does not provide professional, therapeutic, psychological, legal, medical, or safety advice. The analysis is an estimated read based on the information submitted and may not always be accurate.
We do not use your submitted chats for advertising or tracking.
4. Chat Screenshots and Conversation Text
Lenya is designed to avoid storing your uploaded chat screenshots or pasted conversation text longer than necessary to provide the service.
Your submitted content is used to generate your result.
We do not sell your chat content.
We do not use your chat content to build advertising profiles.
We recommend avoiding the submission of highly sensitive personal information when possible.
5. Data Sharing
We do not sell your personal data.
We may share limited data with service providers only when needed to provide app functionality, including:
- AI providers, such as OpenAI, to generate results
- Hosting or backend providers to operate the service
- Analytics or crash reporting providers to improve the app
- Email or waitlist tools if you join the waitlist
These providers process data only as needed to provide their services.
6. Data Retention
We retain data only as long as necessary to provide the service, improve reliability, respond to requests, or comply with legal obligations.
Uploaded screenshots and pasted conversations are not intended to be stored permanently by Lenya.
If you join the waitlist, we may retain your email address until you unsubscribe or request deletion.
7. Your Rights
You may request access to or deletion of your personal data by contacting us.
Contact: jakonokoi@gmail.com
Because Lenya does not intentionally store submitted chats permanently, we may not be able to retrieve past chat content after it has been processed.
8. Security
We use reasonable technical and organizational measures to protect your information.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Lenya is not intended for children under 13.
We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take reasonable steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of Lenya after changes means you accept the updated policy.
11. Contact
If you have questions about this Privacy Policy or your data, contact us at:
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